FACES is a telephone hotline that offers information about and referrals to support services throughout the whole of the NT. This service can be accessed by anyone in the community from parents and carers to professionals, who are seeking advice on resources and services that can help support and empower families and children.

Jawoyn Association Aboriginal Corporation strives to improve the cultural, social and economic well-being of the Jawoyn people, while always caring for country. 

​We represent and support the Jawoyn people and country through our human services, land management, cultural and business enterprises.

Emergency Relief

Emergency relief is available in the form of food vouchers for indigenous singles and families in financial distress.

Jawoyn Association Aboriginal Corporation

Provides human services, cultural & land management programs and business enterprises for the Jawoyn people and indigenous people living on Jawoyn land. Land and parks management programs involve traditional burning techniques and feral animal control. The Corporation also operates as a regional development agency with a strong focus on economic development, enterprise development and the creation of employment opportunities. Business enterprises include Jawoyn Aviation and Nitmiluk Tours. Identification & preservation of cultural sites is also undertaken. The Corporation organises the Barunga Festival and operates the Manyallaluk Art & Craft Centre and the Ghumarn Culture Centre.

Women’s Leadership Program

An annual forum for indigenous women from the Katherine region to recognise and develop leadership opportunities.

The Program also provides a forum under the auspices of the Banatjarl Strongbala Women Grup in which Jawoyn elders and elected representatives meet in alternate months, in their communities, to promote women’s leadership.

Short-term accommodation is available for women and their children in crisis or escaping domestic violence.

Welcome to Lifeline Central Australia. Lifeline Central Australia Incorporated opened in Alice Springs on the 1st July 2003. Our primary focus is on community education and training, particularly in the area of suicide awareness and prevention.

Community Education

Provides community education and outreach about suicide prevention, awareness and assistance for all communities across the Northern Territory, including remote and isolated communities.

Lifeline Telephone Crisis Support

A twenty-four-hour telephone crisis support, information and referral service available nationally that provides an immediate and confidential opportunity to discuss a problem or concern.

The service responds to callers of all ages with a wide range of concerns and emergencies including matters involving relationships, domestic violence, family issues, youth issues, child abuse, anxiety, depression, postnatal depression, loneliness, unemployment, grief, problems at work or school, homelessness, money worries, drug & alcohol problems and suicide. A particular focus is suicide prevention and mental health.

Training Services

Workshops such as Applied Suicide Intervention Skills Training (ASIST), safeTALK and The Accidental Counsellor. The courses run over two days or for half a day and are relevant for community members, mental health workers, housing workers, medical practitioners, teachers & school support staff, counsellors, youth workers, domestic violence support workers, drug & alcohol workers, police & corrections staff and clergy.

At Lutheran Care, we believe our communities are stronger when each and every person feels included and cared for. Founded 50 years ago on the principles of the Lutheran Church, we have always been champions of advocacy and equity, serving the needs and fighting for the rights of those who have fallen through the cracks of the system. Ours is a powerful and persistent voice for the voiceless. Whoever you are, wherever you come from, we will walk side by side with you, regardless of cultural background, sexual orientation, gender identity, belief systems or circumstances. Beyond working to have a lasting, positive impact on people’s lives, we are determined to build hope, understanding and drive long-term systematic change. Unbound by convention, we are leaders in our sector and community, always exploring new, innovative ways of helping people find comfort and purpose. We seek no reward or recognition beyond doing what’s right for our people. This is what inspires and drives us. It is the source of our unity and our strength. Caring and warm, we are guided by faith and compassion, always listening, advocating and building stronger communities where people can belong and thrive.

Lutheran Care is committed to reducing barriers and encouraging inclusion and participation in the community of people with a disability, people of all ages, Lesbian, Gay, Bi-Sexual, Transgender, Intersex and Queer (LGBTIQ) people, Aboriginal and Torres Strait Islander (ATSI) people, and people from Culturally and Linguistically Diverse (CALD) backgrounds.

FINANCIAL COUNSELLING, CAPABILITY & RESILIENCE HUB

The Hub assists people in financial difficulty to address their financial problems.  Financial Counsellors and Financial Capability Workers assist clients one on one and in workshops helping them to know how to manage their money, develop saving plans and budgeting. This service covers Central Australia region and includes 33 remote communities and Alice Springs.

• Financial Counsellors

Counsellors support clients with personal financial difficulties, undertake in depth assessments of a client’s financial situation and work with them to increase their capability to make informed decisions in resolving personal financial difficulties.  Advice includes debt management, negotiating with creditors, budgeting, bankruptcy, credit laws and eligibility for government assistance.  Make an appointment for a free professional and confidential chat.

• Financial Capability Workers

Financial Capability Workers provide one on one and group sessions to assist clients with basic financial literacy, education and support as well as delivering community education sessions.

EMERGENCY RELIEF

Emergency relief is for people who are in a crisis situation and dependant on need can include food, food vouchers, blankets, clothing and where needed referrals to other support. This service is available every morning of the week Monday to Friday 9am to 12 noon.

 KWATJA ETATHA PLAYGROUP

Kwatja Etatha (Arrente for Living Waters) Playgroup runs intensively supported ‘play sessions’ where families are encouraged to interact with their children through structured play activities.  Playgroup sessions run during school terms on Wednesdays and Thursdays from 9:30am to 11.30 am.  Transport to and from Playgroup is provided.

FAMILIES LEARNING TOGETHER

Supported by Anglicare ‘Families Learning Together’ offers interactive workshops for parents including Circle of Security and learning experiences for families and parents on Babies and Toddlers Development, Caring for Young Children and Babies, Hygiene and Safety

INTENSIVE FAMILY SUPPORT SERVICE (IFSS)

This programme at Ntaria (Hermannsburg) aims to reduce child neglect through building on family strengths and supporting families to build their capacity to meet the needs of their children.  Families requiring support are referred from other agencies.

Emergency relief helps people to address their immediate basic needs in times of financial crisis or hardship through material or financial aid (e.g. vouchers, clothes and food parcels). Support is offered in a way that maintains the dignity of individuals and families and encourages self-reliance. As well as financial and material support, we also link people with services in the community to help them address the challenges that are affecting their financial wellbeing.

The aim of the presentation is to provide all family carers access to basic home fire safety information to enhance their safety; and the safety of the people for whom they provide care. The presentation covers:

• Smoke Alarms – legislation; types of smoke alarms; placement; maintenance.
• Risk reduction – in the kitchen; laundry; electrical; general and outdoors.
• Evacuation – being prepared; evacuation in an emergency; guidance if you are unable to get out of Rural Environments.

This service exists to provide accommodation for homeless men, without discrimination.  In the provision of this service we aim to build supportive relationships with our clients in a positive environment in accordance with Christian faith and practice.  We aim to empower clients to make lifestyle choices that will enhance their quality of life and assist them to live independently.

The Red Shield Hostel provides short to 6 month accommodation for singles over 18 who are at risk of homelessness. Residents have access to our Street 2 Home, Door Ways and Positive Lifestyle programs all designed to assist people back into mainstream society and out of poverty.

We provide confidential, transitional housing and outreach support program that can assist families to move from a crisis situation to living independently in their community.