Emergency

  • This service is claimed by and organisation
    Family and Children Enquiry Support (FACES)

    FACES is a telephone hotline that offers information about and referrals to support services throughout the whole of the NT. This service can be accessed by anyone in the community from parents and carers to professionals, who are seeking advice on resources and services that can help support and empower families and children.

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  • This service is claimed by and organisation
    Jawoyn Association Aboriginal Corporation

    Jawoyn Association Aboriginal Corporation strives to improve the cultural, social and economic well-being of the Jawoyn people, while always caring for country.Β 

    ​We represent and support the Jawoyn people and country through our human services, land management, cultural and business enterprises.

    Emergency Relief

    Emergency relief is available in the form of food vouchers for indigenous singles and families in financial distress.

    Jawoyn Association Aboriginal Corporation

    Provides human services, cultural & land management programs and business enterprises for the Jawoyn people and indigenous people living on Jawoyn land. Land and parks management programs involve traditional burning techniques and feral animal control. The Corporation also operates as a regional development agency with a strong focus on economic development, enterprise development and the creation of employment opportunities. Business enterprises include Jawoyn Aviation and Nitmiluk Tours. Identification & preservation of cultural sites is also undertaken. The Corporation organises the Barunga Festival and operates the Manyallaluk Art & Craft Centre and the Ghumarn Culture Centre.

    Women’s Leadership Program

    An annual forum for indigenous women from the Katherine region to recognise and develop leadership opportunities.

    The Program also provides a forum under the auspices of the Banatjarl Strongbala Women Grup in which Jawoyn elders and elected representatives meet in alternate months, in their communities, to promote women’s leadership.

     

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  • This service is claimed by and organisation
    Katherine Women’s Crisis Centre

    Short-term accommodation is available for women and their children in crisis or escaping domestic violence.

     

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  • This service is claimed by and organisation
    Lifeline Central Australia

    Welcome to Lifeline Central Australia. Lifeline Central Australia Incorporated opened in Alice Springs on the 1st July 2003. Our primary focus is on community education and training, particularly in the area of suicide awareness and prevention.

    Community Education

    Provides community education and outreach about suicide prevention, awareness and assistance for all communities across the Northern Territory, including remote and isolated communities.

    Lifeline Telephone Crisis Support

    A twenty-four-hour telephone crisis support, information and referral service available nationally that provides an immediate and confidential opportunity to discuss a problem or concern.

    The service responds to callers of all ages with a wide range of concerns and emergencies including matters involving relationships, domestic violence, family issues, youth issues, child abuse, anxiety, depression, postnatal depression, loneliness, unemployment, grief, problems at work or school, homelessness, money worries, drug & alcohol problems and suicide. A particular focus is suicide prevention and mental health.

    Training Services

    Workshops such as Applied Suicide Intervention Skills Training (ASIST), safeTALK and The Accidental Counsellor. The courses run over two days or for half a day and are relevant for community members, mental health workers, housing workers, medical practitioners, teachers & school support staff, counsellors, youth workers, domestic violence support workers, drug & alcohol workers, police & corrections staff and clergy.

     

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  • This service is claimed by and organisation
    Lutheran Community Care

    At Lutheran Care, we believe our communities are stronger when each and every person feels included and cared for. Founded 50 years ago on the principles of the Lutheran Church, we have always been champions of advocacy and equity, serving the needs and fighting for the rights of those who have fallen through the cracks of the system. Ours is a powerful and persistent voice for the voiceless. Whoever you are, wherever you come from, we will walk side by side with you, regardless of cultural background, sexual orientation, gender identity, belief systems or circumstances. Beyond working to have a lasting, positive impact on people’s lives, we are determined to build hope, understanding and drive long-term systematic change. Unbound by convention, we are leaders in our sector and community, always exploring new, innovative ways of helping people find comfort and purpose. We seek no reward or recognition beyond doing what’s right for our people. This is what inspires and drives us. It is the source of our unity and our strength. Caring and warm, we are guided by faith and compassion, always listening, advocating and building stronger communities where people can belong and thrive.

    Lutheran Care is committed to reducing barriers and encouraging inclusion and participation in the community of people with a disability, people of all ages, Lesbian, Gay, Bi-Sexual, Transgender, Intersex and Queer (LGBTIQ) people, Aboriginal and Torres Strait Islander (ATSI) people, and people from Culturally and Linguistically Diverse (CALD) backgrounds.

    FINANCIAL COUNSELLING, CAPABILITY & RESILIENCE HUB

    The Hub assists people in financial difficulty to address their financial problems.Β  Financial Counsellors and Financial Capability Workers assist clients one on one and in workshops helping them to know how to manage their money, develop saving plans and budgeting. This service covers Central Australia region and includes 33 remote communities and Alice Springs.

    • Financial Counsellors

    Counsellors support clients with personal financial difficulties, undertake in depth assessments of a client’s financial situation and work with them to increase their capability to make informed decisions in resolving personal financial difficulties.Β  Advice includes debt management, negotiating with creditors, budgeting, bankruptcy, credit laws and eligibility for government assistance.Β  Make an appointment for a free professional and confidential chat.

    • Financial Capability Workers

    Financial Capability Workers provide one on one and group sessions to assist clients with basic financial literacy, education and support as well as delivering community education sessions.

    EMERGENCY RELIEF

    Emergency relief is for people who are in a crisis situation and dependant on need can include food, food vouchers, blankets, clothing and where needed referrals to other support. This service is available every morning of the week Monday to Friday 9am to 12 noon.

    Β KWATJA ETATHA PLAYGROUP

    Kwatja Etatha (Arrente for Living Waters) Playgroup runs intensively supported β€˜play sessions’ where families are encouraged to interact with their children through structured play activities.Β  Playgroup sessions run during school terms on Wednesdays and Thursdays from 9:30am to 11.30 am.Β  Transport to and from Playgroup is provided.

    FAMILIES LEARNING TOGETHER

    Supported by Anglicare β€˜Families Learning Together’ offers interactive workshops for parents including Circle of Security and learning experiences for families and parents on Babies and Toddlers Development, Caring for Young Children and Babies, Hygiene and Safety

    INTENSIVE FAMILY SUPPORT SERVICE (IFSS)

    This programme at Ntaria (Hermannsburg) aims to reduce child neglect through building on family strengths and supporting families to build their capacity to meet the needs of their children.Β  Families requiring support are referred from other agencies.

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  • This service is claimed by and organisation
    Mission Australia – Emergency Relief

    Emergency relief helps people to address their immediate basic needs in times of financial crisis or hardship through material or financial aid (e.g. vouchers, clothes and food parcels). Support is offered in a way that maintains the dignity of individuals and families and encourages self-reliance. As well as financial and material support, we also link people with services in the community to help them address the challenges that are affecting their financial wellbeing.

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  • This service is claimed by and organisation
    Northern Territory Police, Fire and Emergency Services – Reaching the Hard to Reach

    The aim of the presentation is to provide all family carers access to basic home fire safety information to enhance their safety; and the safety of the people for whom they provide care. The presentation covers:

    • Smoke Alarms – legislation; types of smoke alarms; placement; maintenance.
    • Risk reduction – in the kitchen; laundry; electrical; general and outdoors.
    • Evacuation – being prepared; evacuation in an emergency; guidance if you are unable to get out of Rural Environments.

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  • This service is claimed by and organisation
    Salvation Army – Alice Springs Men’s Hostel

    This service exists to provide accommodation for homeless men, without discrimination.Β  In the provision of this service we aim to build supportive relationships with our clients in a positive environment in accordance with Christian faith and practice.Β  We aim to empower clients to make lifestyle choices that will enhance their quality of life and assist them to live independently.

    Services provided:

    • Accommodation, meals and support to homeless men
    • Counselling
    • Referrals to appropriate services for assistance
    • Support to clients living in the community

    We have 21 beds for young men over age 18, catering in particular for those with mental health issues. The accommodation is meant to be short-term so we endeavour to help them to find more stable accommodation if they wish to remain in Alice Springs.

    We provide 3 meals a day and provide support through referrals to employment agencies, medical treatment, counselling and the Positive Lifestyle course where it is appropriate.

    Most of the accommodation is single room with shared bathroom facilities. We also have some single rooms with ensuites.

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  • This service is claimed by and organisation
    Salvation Army – Red Shield Hostel

    The Red Shield Hostel provides short to 6 month accommodation for singles over 18 who are at risk of homelessness. Residents have access to our Street 2 Home, Door Ways and Positive Lifestyle programs all designed to assist people back into mainstream society and out of poverty.

    Red Shield Housing Services

    • Budget priced single rooms for vulnerable singles over 18 who are deemed to be at risk of homelessness
    • All rooms are accessed via internal staircases
    • There are no lifts in the building
    • Bookings can be made between 9am and 3:30pm daily
    • Rent is payable in advance, we do not give credit
    • Promotes a drug-free, alcohol-free, and violence-free environment
    • Guests are required to observe hostel rules
    • No pets allowed

    Single rooms

    • Rooms are available on a 6 month basis.
    • Rooms are fan cooled and contain a single bed, table, chair, storage cupboards and small fridge
    • Hostel staff service all rooms on a weekly basis and provide fresh linen
    • Communal kitchen, male and female amenities are located on each level of the building
    • Coin operated laundry is located on the ground floor

    Street2Home Case Management Program

    As part of the Red Shield Hostels commitment to empowering clients, we offer a case management program called Street2Home.

    What can you expect?

    • Weekly meetings with your case worker, and more frequently if required.
    • Help with establishing goals in your life and support from your case worker to achieve these
    • Encouragement to participate in programs run by other organisations
    • Support from your case worker to take initiative and be self supported
    • Regular social outings and involvement in cultural activities
    • Assistance completing applications and referrals for other helpful services
    • Understanding when things might not go as planned

    What do we expect from you?

    • Commitment to attend weekly meetings with your case worker
    • Honesty when discussing current situations
    • A willingness to complete and submit a Territory Housing application
    • An attitude of willingness and self betterment
    • Evidence of making progress and achieving your goals
    • Respect, for yourself and others

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  • This service is claimed by and organisation
    Salvation Army – Towards Independence Program

    We provide confidential, transitional housing and outreach support program that can assist families to move from a crisis situation to living independently in their community.

    Families are referred from other Salvation Army services and various community organizations. Eligibility is determined through meeting with families and discussing their situation

    HOW DO WE ASSIST?

    • Offer transitional housing
    • Provide ongoing regular outreach support
    • Assist families with their physical and material needs
    • Assist in the development of a support plan
    • Provide referrals to other services (eg. Children’s services, counselling, legal services)
    • Help to secure permanent housing
    • Talk to other services on your behalf
    • Provide guidance to appropriate life skills (eg. Parenting, budgeting, cooking etc)
    • Access to support networks, home visits, recreational activities and social events.

     

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