| Monday 3:00PM - 9:00PM |
| Tuesday 3:00PM - 9:00PM |
| Wednesday 3:00PM - 9:00PM |
| Thursday 3:00PM - 9:00PM |
| Friday 3:00PM - 9:00PM |
| Saturday 3:00PM - 9:00PM |
| Sunday 3:00PM - 9:00PM |
QLife is a free and anonymous peer-support and referral service run by LGBTIQA+SB people for LGBTIQA+SB people. The QLife team includes over 100 highly experienced staff and volunteer peer supporters Australia-wide.
We’re here to chat if you’re looking to connect with someone and explore what’s going on in your life. We also welcome people who support LGBTIQA+SB people and want to talk about someone they care about.
QLife is a peer-support and referral service run by LGBTIQA+SB people for LGBTIQA+SB people, accredited under the National Safety and Quality Digital Mental Health Standards.
QLife is free, anonymous, and operates Australia wide.
QLife provides support by phone and webchat. You can also find resources and information on our website. The service is free. If you use QLife via webchat, this will use a minimal amount of data on your device.
You can learn more about how our work makes a difference by checking out our Impact Report qlife.org.au/impact
QLife phone and webchat are available from 3pm-9pm in your local time. We are open every day including holidays.
We take our final calls for the night by 8:40pm to make sure we can provide a quality service within our opening hours.
We tend to be busiest around 3pm and 5pm.
Go to www.qlife.org.au and click the ‘webchat’ icon.
Average webchat wait times are approximately 20 minutes. The wait might be longer or shorter depending on how many people are contacting QLife and how many peer supporters are available.
Call 1800 184 527
If we can’t answer straight away, you will go into a hold queue. After 45 minutes on hold, your call will end, and we will invite you to try again another time.
Learn about other services if you couldn’t get through to QLife.
You can use the National Relay Service (NRS) to talk to a QLife peer supporter. Visit accesshub.gov.au.
We are exploring interpreting options that are safe and inclusive for our communities. Please email ask@qlife.org.au if you:
