Emergency Support

1800RESPECT is the national domestic, family and sexual violence counselling, information and support service. If you or someone you know is affected by domestic, family and sexual violence, support is available 24/7.

Call 1800 737 732

Chat online via our website

Text 0458 737 732

Red Cross mobilises the power of humanity to bring people and communities together in times of need and builds on community strengths to achieve the following outcomes.

• Disasters and emergencies in Australia – Communities are prepared and resilient to the increasing number of climate-related disasters and other emergencies.
• International disasters – In Asia Pacific and globally, communities have an increased capacity to prepare for, anticipate, respond to and recover from disasters and crises.
• Migrants in transition -Refugees, people seeking asylum and people in immigration detention experience a safe, fair, welcoming and inclusive world.
• Laws of war – Better humanitarian outcomes are reached for people and communities impacted by armed conflicts.
• First Nations peoples -First Nations peoples and communities build on their strengths to lead systematic changes and have more opportunities to shape their own futures.
• People in the justice system – As many people as possible never reach the justice system and those who come out of the system are supported to participate in society.
• Community services – People falling through the gaps, including those experiencing homelessness and loneliness are supported, feel included and empowered in society.
• Lifeblood – Life-giving blood, plasma, transplantation and biological products for world-leading health outcomes.

The Emergency Relief program provides short-term financial assistance to individuals and families in immediate financial crisis. It can be one-off assistance, or it may involve a referral to the Financial Wellbeing and Capability program to identify and assist with underlying concerns.

How we help

We can assist clients in immediate financial crisis with:

Referrals to relevant services
Food vouchers
Utility bills
Assistance with budgeting

DAIWS provides safe and culturally appropriate services for Aboriginal and Torres Strait Islander women who are escaping family violence.

The services provided include support, referral, outreach and domestic violence crisis accommodation.

Counselling

Counselling is available for Aboriginal women and children experiencing domestic violence. After-hours contact is available.

Crisis Accommodation

Crisis accommodation is available for Aboriginal women & children escaping domestic violence and sexual assault. After-hours contact is available.

Information & Support

Information, referral and support is available for Aboriginal women and their children experiencing domestic violence. After-hours contact is available.

Darwin Skills Development Scheme Inc is a community based not for profit organisation that is the Sponsor for Project Employment, the Indigenous Employment Program, and Emergency Relief funds.

We believe that everyone has the right to engage in meaningful work, to fulfil their potential as citizens and participate equitably in their community Disability Employment Services A specialised employment service providing placement, training and support in the open labour market for young people and adults with disabilities. Various free services individually tailored for job seekers, employees and employers are provided.

FACES is a telephone hotline that offers information about and referrals to support services throughout the whole of the NT. This service can be accessed by anyone in the community from parents and carers to professionals, who are seeking advice on resources and services that can help support and empower families and children.

Food for Life is a not-for-profit program run by Baptist Care NT that offers low-cost groceries to individuals and families experiencing food insecurity. Food for Life partners with the local churches in Darwin Region to provide space for the community mobile pantry and a café’ area. The space enables the clients to have conversations, socialize and enjoy a complimentary morning or afternoon tea.

Foodbank provides food relief to more than a million people each month by being the pantry to Australia’s charity sector. Operated by Foodbank SA & NT, Foodbank Food Hub Darwin opens the Foodbank NT warehouse to the public every Wednesday morning.

At Lutheran Care, we believe our communities are stronger when each and every person feels included and cared for. Founded 50 years ago on the principles of the Lutheran Church, we have always been champions of advocacy and equity, serving the needs and fighting for the rights of those who have fallen through the cracks of the system. Ours is a powerful and persistent voice for the voiceless. Whoever you are, wherever you come from, we will walk side by side with you, regardless of cultural background, sexual orientation, gender identity, belief systems or circumstances. Beyond working to have a lasting, positive impact on people’s lives, we are determined to build hope, understanding and drive long-term systematic change. Unbound by convention, we are leaders in our sector and community, always exploring new, innovative ways of helping people find comfort and purpose. We seek no reward or recognition beyond doing what’s right for our people. This is what inspires and drives us. It is the source of our unity and our strength. Caring and warm, we are guided by faith and compassion, always listening, advocating and building stronger communities where people can belong and thrive.

Lutheran Care is committed to reducing barriers and encouraging inclusion and participation in the community of people with a disability, people of all ages, Lesbian, Gay, Bi-Sexual, Transgender, Intersex and Queer (LGBTIQ) people, Aboriginal and Torres Strait Islander (ATSI) people, and people from Culturally and Linguistically Diverse (CALD) backgrounds.

FINANCIAL COUNSELLING, CAPABILITY & RESILIENCE HUB

The Hub assists people in financial difficulty to address their financial problems. Financial Counsellors and Financial Capability Workers assist clients one on one and in workshops helping them to know how to manage their money, develop saving plans and budgeting. This service covers Central Australia region and includes 33 remote communities and Alice Springs.

• Financial Counsellors

Counsellors support clients with personal financial difficulties, undertake in depth assessments of a client’s financial situation and work with them to increase their capability to make informed decisions in resolving personal financial difficulties. Advice includes debt management, negotiating with creditors, budgeting, bankruptcy, credit laws and eligibility for government assistance. Make an appointment for a free professional and confidential chat.

• Financial Capability Workers

Financial Capability Workers provide one on one and group sessions to assist clients with basic financial literacy, education and support as well as delivering community education sessions.

EMERGENCY RELIEF

Emergency relief is for people who are in a crisis situation and dependant on need can include food, food vouchers, blankets, clothing and where needed referrals to other support. This service is available every morning of the week Monday to Friday 9am to 12 noon.

KWATJA ETATHA PLAYGROUP

Kwatja Etatha (Arrente for Living Waters) Playgroup runs intensively supported ‘play sessions’ where families are encouraged to interact with their children through structured play activities. Playgroup sessions run during school terms on Wednesdays and Thursdays from 9:30am to 11.30 am. Transport to and from Playgroup is provided.

FAMILIES LEARNING TOGETHER

Supported by Anglicare ‘Families Learning Together’ offers interactive workshops for parents including Circle of Security and learning experiences for families and parents on Babies and Toddlers Development, Caring for Young Children and Babies, Hygiene and Safety

INTENSIVE FAMILY SUPPORT SERVICE (IFSS)

This programme at Ntaria (Hermannsburg) aims to reduce child neglect through building on family strengths and supporting families to build their capacity to meet the needs of their children. Families requiring support are referred from other agencies.

Emergency relief helps people to address their immediate basic needs in times of financial crisis or hardship through material or financial aid (e.g. vouchers, clothes and food parcels). Support is offered in a way that maintains the dignity of individuals and families and encourages self-reliance. As well as financial and material support, we also link people with services in the community to help them address the challenges that are affecting their financial wellbeing. Please ring to make an appointment. Funded by the Dept. of Social Services (DSS).