Department of Territory Families, Housing and Communities – Family and Children Enquiry Support (FACES)

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Service details
Service name*
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Service description
How does this service help people?
FACES is a telephone hotline that offers information about and referrals to support services throughout the whole of the NT. This service can be accessed by anyone in the community from parents and carers to professionals, who are seeking advice on resources and services that can help support and empower families and children.
Authors
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Organisation
What Organisation provides this service?
Locations
Where can people access this service?
Categories*
Email
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Website
Does this service have its own website?
Phone
Does this service have a phone number different to your organisation?

What other information can you give us to help people access the help they need?
How is this service delivered?
How and where do people access this service?
- Appointment
- In Community
- In Home
- Online
- Outreach to Organisations
- Phone
- Walk in
Are interpreter services available?
When are you open?
What days and times is the service available?
Monday
Tuesday
Wednesday
Thursday
Friday
Saturday
Sunday
Referral forms
Referral forms*

Do you have any Referral forms you want to add?
How many referral forms?
Choose how many referral forms you want to attach,
If you need more than are available, feel free to reach out to us
Referral form 1
Please upload your first referral form here
Drop files here or

Max. file size: 128 MB, Max. files: 1.
Referral form 1 description
Describe the purpose of the first referral form.
Referral form 2
Please upload your second referral form here
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Max. file size: 128 MB, Max. files: 1.
Referral form 2 description
Describe the purpose of the second referral form.
Referral form 3
Please upload your third referral form here
Drop files here or

Max. file size: 128 MB, Max. files: 1.
Referral form 3 description
Describe the purpose of the third referral form.
Other documents
Other documents*

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If you need more than are available, feel free to reach out to us
Other document 1
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Max. file size: 128 MB, Max. files: 1.
Other document 1 description
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Other document 2
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Max. file size: 128 MB, Max. files: 1.
Other document 2 description
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Other document 3
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Max. file size: 128 MB, Max. files: 1.
Other document 3 description
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FACES is a telephone hotline that offers information about and referrals to support services throughout the whole of the NT. This service can be accessed by anyone in the community from parents and carers to professionals, who are seeking advice on resources and services that can help support and empower families and children.

Location

Department of Territory Families, Housing and Communities – Virtual (telephone)

How to access this service

, Phone

This service is for

All Genders

, Male, Female, Non-binary, Trans woman, Trans man, Intersex, Brotherboy, Sistergirl, Genderqueer, and Other

This service is for ages

All Ages

, Under 5, 5-12, 13-17, 18-24, 25-40, 41-55, 56-65, and 66+

What else you should know

Aboriginal and/or Torres Strait Islander specific service

Designed for Families

Yes

No / Self referral

Interpreter service availability

Service provided by

Department of Territory Families, Housing and Communities

Referral Documents

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Department of Territory Families, Housing and Communities – Family and Children Enquiry Support (FACES)

Step 1 of 3

Service details

Let us know who can make use of this service.

What other information can you give us to help people access the help they need?

When are you open?

Referral forms

Other documents