TeamHEALTH – TeamCONNECT Brokerage Program Services

Supporting People Impacted by Housing Affordability and Homelessness in the Greater Darwin and Big Rivers Regions.

What is TeamCONNECT?

The TeamCONNECT Brokerage Program, funded by the Northern Territory Department of Children & Families, is a targeted support initiative by TeamHEALTH designed to reduce financial and practical barriers associated with entering or sustaining housing. It offers brokerage assistance for people who are experiencing housing insecurity, at risk of homelessness, or facing major cost-of-living pressures associated with maintaining their housing. The support is delivered for people living across the Greater Darwin and Big Rivers regions.

The TeamCONNECT Brokerage offers needs-tested financial and practical assistance. It is not a loan and does not need to be repaid.

Eligibility

When we can support

Subject to needs assessment we can support people in any of these circumstances:

• At immediate risk of eviction, tenancy breakdown
• Transitioning into medium or long-term housing
• Currently experiencing homelessness

Who we can support

TeamCONNECT is targeted for the following cohorts:

• Pregnant women, parents and caregivers with families
• Low-income earners, jobseekers, students
• Individuals reintegrating into the community after incarceration
• New migrants, refugees and non-citizens ineligible for housing and income support
• First Nations Australians
• Older people
• People with a disability
• Individuals facing housing challenges due to limited or unstable rental history

If you or your client are outside these cohorts, but need Housing related brokerage assistance, please contact us and we will see if we or another service can support you.

How we can support

Through the TeamCONNECT Brokerage Program we can provide tailored assistance that may include:

• Tenancy establishment support – including bond assistance and rental application guidance.
• Utility connection assistance and subsidies – ensuring access to essential services such as electricity, gas, and water.
• Subsidies for essential household items – including white goods and furniture.
• Dignity care packages – providing toiletries and essential hygiene products to maintain personal well-being.
• Food security support – including grocery vouchers, to alleviate cost of-living pressures.
• Meal assistance – offering school canteen vouchers and breakfast program support to ensure children have access to nutritious meals.
• Back-to-school packs – including lunchboxes, backpacks, stationery, and water bottles.
• Subsidies for cleaning and removalist services – facilitating smooth transitions into safe and stable housing.
• Short-term/emergency accommodation support – financial assistance to help cover emergency or short-term accommodation while more stable housing options are pursued.

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