Counselling

Alcohol and other Drug Services Central Australia (ADSCA) is a Northern Territory Government Health Service that provides treatment and support to clients affected by alcohol, tobacco and other drugs in the Alice Springs.

ADSCA offers a range of tailored community education and professional training to the local alcohol and other drug sector. We aim to be the leading agency in provision of support to non-government alcohol and drug treatment services.

ADSCA is the referring agency to respond to substance misuse under the Volatile Substance Abuse Prevention Act 2006 and operates the Alice Springs Alcohol Assessment Service under the Alcohol Mandatory Treatment Act 2013.

RAMSS is a free and confidential service assisting individuals and families to independently utilise a broad range of services in the community. It is available to refugees and migrants who have lived in Darwin, Palmerston and rural areas for less than five years.

We provides settlement information, referrals and support in a wide range of areas, including:

• accommodation
• income
• health
• police and legal issues
• education
• employment
• immigration

Our qualified counsellors work with families, couples and individuals to explore solutions to personal and relationship problems and other challenges. Our approach is person-centred, therapeutic and strengths based.

Tailored sessions can be arranged for children and young people following the principles of Child Focused Practice.

Service Fees

We use a sliding scale to set fees for our Counselling, Family Dispute Resolution, For the Kids and Parenting Programs. Let us know if you are experiencing financial difficulties or are on a low income. No-one is excluded. Fees will be negotiated at your first appointment.

Funded by the Office of Multicultural Affairs, this program aims to promote social inclusion, cohesion, multicultural diversity and linguistic diversity for the wellbeing of migrants. The program offers Mental Health support to migrants in the NT by applying cultural safety model while dealing with psycho-social issues of migrants, building therapeutic alliance and trust, making services inclusive and accessible. To engage the multicultural population, good quality interpreter services where available that will help in developing participatory and collaborative partnerships with the migrant population. The service is provided through Telehealth model or face to face consultation which will leverage the existing Ignite potential resources of trained Mental health professionals.

This program was developed by the Forum of Australian Services for Survivors of Torture and Trauma, to support survivors of torture and trauma by providing specialised services to improve their emotional and mental wellbeing. The Program is open to permanently resettled refugees and humanitarian entrants and those on temporary substantive visas living in the community, who are experiencing psychological or psychosocial difficulties related to their experience before coming to Australia. It offers a safe, professional and nurturing environment for clients to discuss their pain, deal with their grief and address their fears. Ultimately, the Program’s goal is to help clients to heal, with a focus on counselling.

Melaleuca Australia places great importance on creating workshops where families experience a supportive, nurturing and learning environment. Content is delivered in language or with interpreters present and covers a range of topics including:

• Positive parenting and care approaches
• Maintaining healthy family relationships
• Child protection
• Domestic Violence
• Managing Family Conflict
• Skills to develop respectful relationships

Health Support Services is a holistic program that enables people from refugee, humanitarian and migrant backgrounds to access specialised health and health-related services.

The program’s overall aim is to improve service delivery models by bringing together the highest quality professionals in the health field to better integrate overall services.

This initiative was launched on 30 October 2017, replacing the two existing programs of Humanitarian Settlement Services and Complex Case Support. Melaleuca Australia is proud to have been selected by the Australian Government to deliver the Program throughout the Northern Territory as one of five national Service Providers. The Program’s aim is to help people from refugee or humanitarian backgrounds to settle in Australia by working in conjunction with other settlement and mainstream services. Adopting a needs-based case management approach, the services offered ensure the highest possible level of community integration and interaction for our clients.

This program provides a wide range of support services for young people aged 12 – 21 years of age from refugee, humanitarian and migrant backgrounds who:

• have arrived in Australia in the previous five years on humanitarian and/or family visas; and
• are homeless or at risk of homelessness.

Reconnect Youth aims to assist young people to stabilise their living situation and improve their level of engagement with family, work, education, training and their local community.

Melaleuca Australia has been appointed and is funded by the Department of Social Services as a Specialist Service Provider to coordinate and deliver the program.

Central to our service delivery is a strong emphasis on culturally appropriate support strategies and the engagement of specialists to address the individual needs of our clients, such as mental health services.

The Melaleuca Australia Settlement Support Services program aims to equip and empower humanitarian entrants, other eligible permanent migrants and their communities to meet their settlement needs within their first five years within Australia.

The Program provides clients with settlement-related information, advice, advocacy and assistance to access mainstream and other relevant services. The key components include:

• Facilitating acquisition of English language skills
• Supporting engagement with education and training; and
• Building employment readiness