Crisis Refuge is a 4-bedroom facility that provides short or long term crisis accommodation to young men and women between the ages of 13 and 17 years. The young people receive 24-hour support and are provided their own air-conditioned room and supply of personal hygiene products and fresh linen.  The young people share kitchen facilities and participate in the making of daily meals. Additionally, there is availability of bathroom, laundry and lounge facilities, WIFI and an outdoor area. The young people are expected to attend school or some form of work activity.

During their stay at the Refuge, young people are provided support through comprehensive case management and mentorship that helps identify and work towards goals, addresses their health, education, and income needs as well as facilitating the development of appropriate life skills and re-engagement with family where appropriate.

The young people are also supported to;

• Build social connections and actively engage in the wider community
• Enhance employability skills
• Sustain tenancy where necessary
• Address their mental health needs
• Manage banking and budgeting requirements
• Be involved in recreational activities
• Connect culturally
• Navigate challenging social/behavioural problems
• Access healthcare services and other specialised services
• Build strategies to navigate family/domestic violence
• Obtain and maintain government allowances

The On Track Intensive Youth Support Program is a 2-bedroom facility for young men and women between the ages of 16 and 17 years that focuses on transitioning young people to adulthood. An individual air-conditioned room comes with supply of personal hygiene products and fresh linen. Kitchen facilities are shared and participation in the making of daily meals encouraged. Bathroom, laundry and lounge facilities, WIFI and an outdoor area are available. Support is also provided to attend school or some form of work activity.

Each young person is provided holistic case management that focuses on their transition to independence and re-engagement with the wider community by offering:

• Assistance in school attendance and ongoing educational support
• One on one support to young people to assist in developing independent living skills
• Assistance with personal development
• Connection into appropriate health/mental health services.
• Involvement in recreational activities
• Assistance to develop long term goals
• Connection with financial counselling and provides assistance with money management.

Ampe Akweke House offers residential and outreach support to young women between the ages of 14 and 23 years and who are pregnant or have a baby that is under 2 years old. The program aims to meet the immediate needs of pregnant women and/or their baby who are unable to reside with family and are at risk of homelessness. Short or long term crisis accommodation is provided with the option for a female family member to stay as a support person providing assistance and support to maintain family and community connections. The house offers 5 bedrooms with reverse cycle air conditioning, queen sized beds, fresh linen and a bassinet or cot for their child. The women are welcomed with a range of personal hygiene products, and once settled, have opportunity to participate in preparing and cooking daily meals in a shared kitchen. Other facilities include a shared lounge and dining area, laundry facilities, two bathrooms, WIFI and computer access and the enjoyment of a large outdoor area. Babies or children also have provision of a large range of age appropriate toys.  Comprehensive, inclusive case management is provided, encompassing medium to long term case planning to support the achievement of realistic goals such as how to:

• Sustain tenancy or prevent tenancy failure or eviction
• Navigate family/domestic violence
• Obtain/maintain any government allowances and manage banking and budgeting requirements
• Enhance parenting skills and parental capacity and develop strategies to navigate challenging social/behavioural problems
• Attend antenatal and postnatal appointments.
• Access education and support through maternity support services such as Alukura, ASH maternity ward and ANFPP
• Develop support networks, build social connections and connect culturally.

The Alice Springs Transitional Accommodation Service offers medium-term accommodation for individuals and families who are homeless or at risk of homelessness, and currently on the public housing waitlist.

Through tailored case management support, residents are empowered to build the skills and confidence needed to transition into long-term housing – either in the public or private rental market.

Referrals are made through the Department of Housing, Local Government and Communities or Community Development Public Housing.

Garaworra offers medium-term accommodation for individuals and families who are homeless or at risk of homelessness and currently on the public housing waitlist.

Through tailored case management support, residents are empowered to build the skills and confidence needed to successfully transition into long-term housing – either in the public or private rental market.

All referrals for Garaworra are made through the Department of Housing, Local Government and Communities.

The Housing Options Pathway Program (HOPP) provides services to individuals and families who need support to maintain their tenancy.  The program offers case management, mentoring, training and support for developing life and tenancy skills.

We provide short to medium-term accommodation for families who are experiencing homelessness. Case management support includes advocacy, budgeting, independent living skills, as well as support for families to transition to their own home. Outreach support is also available for families who are experiencing a time of crisis.

The Housing Support program supports people who are facing eviction from their home or experiencing homelessness. We can help you develop the skills you need to maintain your tenancy. This includes knowing your rights and responsibilities as a tenant.

Who we help

We can help people in NT Housing and those who are leaving public housing to move into private rentals. We also help women and children escaping family violence and people with high-support needs.

How we help

A Case Manager will help you address any challenges you are facing with your tenancy. This includes accessing and maintaining safe and affordable housing. Case Managers help you to develop life skills and coordinate supports and referrals. They will advocate on your behalf with internal and external agencies.

What is the referral process?

Referrals can be received from Department of Housing and Community Development, other government agencies, community service organisations and people can refer themselves.

The My Place Program aims to prevent homelessness by improving access to housing in the private rental market through providing subsided transitional housing, tenancy education and coordinated support. This innovative program is funded by the Department of Local Government, Housing and Community Development.

Rent Subsidy Program

The Rental Subsidy Program focuses on helping people that are experiencing homelessness, with a focus on those that are escaping domestic and family violence and/or people who are suffering mental health issues. We lease up to 33 properties from the private rental market and use these as transitional housing for a range of different households and for a period of 12 to 24 months. During this time, the My Place team work with households to build their knowledge and understanding of managing a tenancy, establish support links where needed, and provide case management for independence. The aim is for all households to have secure housing at the end of the transitional period.

Private Rental Brokerage

The Private Rental Brokerage program helps households with the financial means and capacity to enter the private rental market directly. We acts as a broker by helping the participants establish a rental budget, searching for affordable properties in the private rental market and then supporting them with coordinating inspections and applying for housing.

Partnerships

Community Housing Central Australia works with a wide range of partners to deliver the program including Women’s Safety Services Central Australia (Formerly Alice Springs Womens Shelter), the Mental Health Association of Central Australia and many local real estate agents and support services.

Territory FACES